Industy            Process            People
Customer services

HR Manager

Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.

IT Manager

The Information Technology Manager reports to the Senior Administrative Officer and manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources.

Office Manager

The Office Manager is responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.

Sage serves as a shared source of data and processes for engineering, materials, production, and shipping and receiving, helping those departments work together to achieve business success. Some of the challenges faced by Operations teams include:

Efficient order entry and distribution.
To effectively meet customer needs, Operations groups need to maintain tight control over order processing, transmit orders quickly to the appropriate departments, and keep sufficient stock on hand to complete the orders. But many variables may complicate these tasks. Sage gives order processors the tools they need to effectively communicate with customer service, sales, purchasing, and warehouse departments in a well-designed order-entry system that looks and feels like familiar sage software.

Integrated demand planning.
For manufacturing and distribution, demand planning determines whether production is efficient and whether delivery is comfortably and economically on-time. Sage helps Operations managers create accurate demand forecasts based on historical sales and customer data. Reports and access to ongoing key performance indicators help provide insight into emerging trends. Materials, production, and logistics departments use this information as a foundation for their own planning.

Capably manage exceptions.
For manufacturing operations, the key to customer satisfaction is the ability to produce and deliver what customers want, when they want it. So manufacturers need to be effective in managing orders that call for customised products and that require special materials or process adjustments. Throughout your operations, Sage supports exceptions management with flexible planning and production options and the ability to account for non-inventory parts or add items to the inventory. And because sage sales and manufacturing functionality is integrated with financial management, employees can easily make required accounting adjustments.